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jordanndaviss96's avatar
jordanndaviss96
New member | Level 2
2 years ago

I can't download files I received from a large Dropbox transfer link.

Hey,  I received a very large dropbox transfer link and every time I try to download it, it gets stuck on the loading screen forever. I cleared the cookies and history, tried different browsers, di...
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jordanndaviss96's avatar
jordanndaviss96
New member | Level 2
2 years ago

Hi! It doesn't say the size other than 237 items. And I know they're all 4k videos. So big! 

 

Same thing in incognito mode. 

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

I see. In general, the Dropbox website has a downloading limit of 250GB, so if the files are very large then this could be the reason why this is happening. 

 

Can you try to download a few individual videos separately and let me know what happens?

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