Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Ardis
2 years agoExplorer | Level 3
I can't see the content of my Keynote images after uploading them to Dropbox.
I have been using Dropbox for years to share Keynote files to another computer. This last time my shared file did not include the background images on my slides. (However, they were visible on the ...
Nancy
Dropbox Community Moderator
2 years agoHi Ardis! Thanks for your post.
To clarify, when the file was uploaded to Dropbox (on the original device), was it opening properly and the issue only occurred when you opened it on a different device?
Also, if you have any other Keynote files on your Dropbox account, can you test them and let me know if they still show as they did or if the same thing happens there?
Finally, how exactly do you usually upload your Keynote files to Dropbox?
Let me know more info.
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!