We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
Large video files from shared link stop downloading midway
My client uses dropbox for sharing raw camera footage that needs to edited. It’s all good when the file size is under 10gb but when there are files that are larger than 10gb it gets troublesome becaus...
Hannah
Dropbox Community Moderator
Dropbox Community ModeratorHey Abdullahhsidhu , thanks for letting us know about this.
Have you tried opening the link and downloading the files through a different browser or a private browsing window, to see if that helps at all?
- Hey Hannah, yes I’ve tried different browsers and different systems and network connections as well.
- Hi Abdullah,
You might find this article helpful as well:
Why am I experiencing issues downloading large files from Dropbox?
When you download large files, folders, or collections of multiple items from your Dropbox account, you may receive a warning that the download will take a long time, based on your current internet speed.
In these instances, it can be better to download fewer items at a time, to reduce the strain on your network and avoid needing to restart the process if your connection is interrupted.
Alternatively, you can change the settings in the desktop app to allow Dropbox to use more bandwidth when syncing files :
https://help.dropbox.com/sync/download-entire-folders
Cheers!
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
