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john l.134's avatar
john l.134
Explorer | Level 4
2 years ago

My Camera Uploads lacks content, but I can see all of my content in the "Photos" tab.

My "Camera Uploads" folder only has photos going back one month, plus one short video from last June.  However, all the photos from my phone going back years, including the ones taken in the past month, are in the "Photos" tab.  This seems odd.  Is this how it's supposed to work?  And why is the only older file in "Camera Uploads" a single video from June?  Thanks!  

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  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi there john l.134 - sorry to hear about this.

    Can you clarify if you noticed this on the website or within the Dropbox mobile app? 

    Also, what is your device's OS and the version of the Dropbox mobile app? Can you please navigate to your account's settings within the mobile app and let me know your camera uploads settings too?

    Thanks!

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