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Forum Discussion
ocoulson
6 months agoExplorer | Level 4
My photos won't open on Dropbox
I have used DropBox for many years but haven't used it the last year+. I have photo files in my computer that I have uploaded from my C drive and from my icloud but neither will allow the photos to ...
- 6 months ago
Thanks for the image. 26424 x 32766 is actually 865808784 pixels, or 865 megapixels, meaning that the images are extremely large, and would likely not be available to preview on the Dropbox site.
ocoulson
6 months agoExplorer | Level 4
I had red where jpg files over 100 MB are not able to be previewed, but even when I try to open the file to see it, I get the same notifications. I even tried loading a smaller one that was only 36 MB, but it would not show a review nor would it open either.
DropBox has been wonderful for me for so many years, so I realize that I am doing something wrong, but I cannot figure this out.
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