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ocoulson's avatar
ocoulson
Explorer | Level 4
6 months ago
Solved

My photos won't open on Dropbox

I have used DropBox for many years but haven't used it the last year+.  I have photo files in my computer that I have uploaded from my C drive and from my icloud but neither will allow the photos to ...
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  • Jay's avatar
    Jay
    6 months ago

    Thanks for the image. 26424 x 32766 is actually 865808784 pixels, or 865 megapixels, meaning that the images are extremely large, and would likely not be available to preview on the Dropbox site. 

ocoulson's avatar
ocoulson
Explorer | Level 4
6 months ago

Great info.  Thank you so much!  DropBox is still great for me to use but now I have that part figured out.

I am just looking for the simplest ways to share these to customers so I was trying my DropBox account.

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 months ago

No worries, glad to have helped clarify this matter.

If you have any further questions in the future, please let us know!

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