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Not able to download a photo from Dropbox to my phone. Why?
I've always used my PC for Dropbox and now all I want to do is download a picture to "photos" on my phone and I can't seem to do it. Can anyone help?
- By using my son's seemingly unorthodox method of screen grabbing the photo and saving it I would say, yes, it has (?) Thank you so much for all your help ❤️
Hi! I was able to find "all files". I chose any pic and downloaded it. Then when it said "open" I pushed it it and it was there with a lot of others I had apparently tried before. They were just letters like "you.jpg." or "me.jpg" and they wouldn't open
Hi, I'm back and somewhat frustrated. I tried going to Dropbox online and can see my photos. I check one and push download and it goes somewhere, I'm not sure where, and it's just a bunch of writing. When I click on it it says "cannot open". That's as far as I can get.
- Jay
Dropbox Community Moderator
Hi Marshal mellow, in order to understand exactly what you're seeing, we need to see a screenshot of what you're describing.
iOS:
Android:
Are you using an Android or iOS device? Which app are you using to open the photos? Any information you can provide would be useful.
- Hi I'm using Android and the Dropbox app
- Jay
Thanks for the info, if you're not able to take a screenshot using the steps above, please could you describe exactly each step and and button you are tapping on the screen, and what you're experiencing?
I hope this is what you want 🙏
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