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Steve_H's avatar
Steve_H
Explorer | Level 3
9 months ago

Not overwriting files anymore

I recently installed Dropbox on a new machine and now whenever I download a file from Dropbox onto my PC, instead of overwriting the existing file, it appends (1) to the file name instead and retains...
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Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
9 months ago

Hey Steve_H - sorry to hear you're having issues with this.

I'm not sure why you'd need to download the file if you have the Dropbox desktop app installed on your computer, but can you please walk us through the exact steps you take to do this and send us a screenshot so that we can have a visual too?

Thanks!

  • Steve_H's avatar
    Steve_H
    Explorer | Level 3
    9 months ago

    I save a Word doc to dropbox on one machine and then download it on another to replace an older version of the file

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      9 months ago

      Are you downloading the file manually to your computer, or are you having the file sync from the Dropbox desktop application to your Dropbox folder?

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