Take Your Search Game to the Next Level with Dropbox Dash 🚀✨ Curious how it works? Ask us here!
Forum Discussion
Nikkir
3 years agoNew member | Level 2
People on Etsy can’t download my Dropbox link? Anymore?
Is anyone having trouble with people being able to download their files?
I set up a link to my art files, So customers can buy my prints off Etsy. But the link doesn’t take them to the Dropbox file...
Jay
Dropbox Community Moderator
3 years agoHi Nikkir, thanks for bringing this to our attention.
What link are you referring to? Is this a shared link to a file or folder on your account?
What error are you getting specifically when you access the link from an incognito/private browsing window?
This will help me to assist further!
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need More Support
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!