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jonnymk's avatar
jonnymk
Explorer | Level 4
3 years ago
Solved

Photos tab in the iOS app does not display .dng ProRAW photos

Hi,   On my iPhone 15 Pro I am taking photos in ProRAW format. Photos are saved with extension .dng. I am using the Dropbox app's Camera Upload feature which successfully uploads these ProRAW .dn...
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  • Nancy's avatar
    Nancy
    3 years ago

    Hi jonnymk, hope you don’t mind me jump in. 

     

    This sounds like expected behavior, as only specific file extensions show on the Photos page. You can also see more details on this here.

     

    If I’ve misunderstood something though, please let me know.

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi jonnymk, hope you don’t mind me jump in. 

 

This sounds like expected behavior, as only specific file extensions show on the Photos page. You can also see more details on this here.

 

If I’ve misunderstood something though, please let me know.

jonnymk's avatar
jonnymk
Explorer | Level 4
3 years ago

Ok well that explains it then - dng is not a supported format on the Photos tab.

 

Which brings me back to my original questions, can support be added please?

 

Thanks.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    No worries, jonnymk. I’ve forwarded your feedback about this to our team, so that they can take this in account for the future. 

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