Forum Discussion

Roug3_paig3's avatar
Roug3_paig3
New member | Level 2
3 years ago

Re: Android app, opening videos doesn't work correctly

Whenever I try to watch a video in the app a thumbnail from another video pops up and completely covered the video I want to watch. I have no idea what could be the cause of this.

6 Replies

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  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey everyone.

     

    If you're still having this issue, can we reach out to you via email, so we can have an in-depth look into this?

  • Gg93's avatar
    Gg93
    Helpful | Level 6
    3 years ago
    Yes, I am still having this issue and yes, please email me
  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi Gg93! Please check your email address, when possible, and reply back to my message.

  • dreaming_Ducks's avatar
    dreaming_Ducks
    New member | Level 2
    3 years ago

    Been having this problem for months now. No I will not email you. The problem has been demonstrated many times in this thread. Your fixes dont do anything. The fact that you continuously post the same exact steps that dont work and offer no real recourse exemplifies the fact that youre a company of hacks that cant even fix simple issues with your app. What an absolute disgrace. You should consider no longer being alive

  • Andrusz's avatar
    Andrusz
    Helpful | Level 5
    3 years ago
    Yeah what a joke lmao. I can't believe their support is this weak. They really must be in the **bleep**s as a company. A shame, I have a good amount of stuff saved on their servers too.
  • aprilacct's avatar
    aprilacct
    Helpful | Level 5
    3 years ago

    I am still having this problem.   aprilacct@gmail.com

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