Forum Discussion

antozanini's avatar
antozanini
New member | Level 2
5 months ago

Re: Dropbox Paper images aren't loaded on the web

Note that the error affects all Dropbox Paper users worldwide, regardless of their location or the client they are using.

I am a software engineer, and you can verify this by checking that the DNS A record for the attachments.dropboxusercontent.com domain (the domain used by Dropbox Paper for image uploads) no longer exists.

The solution is to inform the team about this issue and restore the domain.

Replies have been turned off for this discussion

About View, Download, and Export

Node avatar for View, Download, and Export
Get support with viewing, downloading, and exporting files and folders from your Dropbox account.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

Recent Discussions