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Walter
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7 months ago

Re: The Dropbox desktop app is stuck at syncing a specific number of files on Windows

Hi Kristine ​- I'm sorry to hear you're experiencing a syncing issue.

To start, could you please let me know your computer's operating system version and what troubleshooting steps you've already tried?

Have you checked for any specific sync errors by clicking on your profile icon within the Dropbox app and selecting the "View sync issues" option?

If the problem continues after restarting your computer, could you please try quitting and then re-launching the Dropbox desktop application and see if that resolves the issue?

Please let us know the outcome.

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