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Kristine 's avatar
Kristine
New member | Level 2
6 months ago

The Dropbox desktop app is stuck at syncing a specific number of files on Windows

Hi My Dropbox start from yesterday always syncing , not become "your file is up to date". Cannot sync all the files on today I saved. I tried as per 10 ways of stuck of syncing. But still is syncing ...
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desktop
sync
windows
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 months ago

Hi Kristine ​- I'm sorry to hear you're experiencing a syncing issue.

To start, could you please let me know your computer's operating system version and what troubleshooting steps you've already tried?

Have you checked for any specific sync errors by clicking on your profile icon within the Dropbox app and selecting the "View sync issues" option?

If the problem continues after restarting your computer, could you please try quitting and then re-launching the Dropbox desktop application and see if that resolves the issue?

Please let us know the outcome.

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