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Recovering deleted files from 6 months ago?
So I have client that failed to download her images from the link I provided over 5 months ago. I deleted the folder, god knows, I don't even know how long ago and she contacted me a week ago and as...
Hey nunoggomes, thanks for joining our Community.
I'm afraid that upgrading your account retroactively won't help you restore files that were deleted a long time ago.
I moved your post to this relevant thread, so you can take a look at the other replies for more info.
I would like to get all files I ever uploaded to drobox restored, especially ones that were auto uploaded from camera gallery.
will pay of a subscription.
Can anyone from drobox help? those files are all older than 30 days
- Rich
Super User II
damdam7 wrote:
I would like to get all files I ever uploaded to drobox restored ... those files are all older than 30 days
Unfortunately, that won't be possible. Once beyond your recovery period, files cannot be restored.
- Dropbox Basic, Plus, and Family users have 30 days.
- Dropbox Professional and Business users have 180 days.
Also note that upgrading after the fact does not extend the recovery time for files that have already been deleted.
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