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OliviaM's avatar
OliviaM
New member | Level 2
5 years ago
Solved

Save to camera roll doesn’t work anymore

I updated and suddenly began having an issue. I normally scroll my dropbox files on the iPhone Dropbox app, saving specific photos to my camera roll, either by pressing on them until “save to camera roll” shows, or by exporting and saving to camera roll. Suddenly, since updating, both of these actions lead only to a light gray/white blank file in the camera roll- just a grayed our square with no image. I updated again, but it is still happening.. I can not find a workaround, I can find no way to save from the Dropbox app into my camera roll. Any help would be much appreciated ...

  • My work around was pulling up the website on my phone. I've got it handled now. Thank you both for you assistance. 

12 Replies

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  • KENAXION's avatar
    KENAXION
    Helpful | Level 6
    5 years ago

    My work around was pulling up the website on my phone. I've got it handled now. Thank you both for you assistance. 

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 years ago
    Hey KENAXION, awesome work with the workaround! 

    If you'd like to look further into this in the future, give me a shout and I'd be happy to help!

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