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Forum Discussion
Scrolling folders in mobile app
It used to be that you could quickly access folders using the alphabet down the side in the mobile app. This has been changed. Now, if you tap any of the letters you are taken straight to the bottom ...
Hi Megan,
I’ve been a Dropbox user for several years and I’ve had this issue for as long as I can remember. I’ve owned a few phones over the last couple of years (latest iPhones) and always had this same issue.
It is surprising that this has not been resolved yet!
Just out of curiosity why not trouble shoot the step on your own device to confirm if this is a Dropbox issue rather than ask us to do so many trouble shooting steps?
I’ve been a Dropbox user for several years and I’ve had this issue for as long as I can remember. I’ve owned a few phones over the last couple of years (latest iPhones) and always had this same issue.
It is surprising that this has not been resolved yet!
Just out of curiosity why not trouble shoot the step on your own device to confirm if this is a Dropbox issue rather than ask us to do so many trouble shooting steps?
Dropbox told me that this feature had been removed some time ago. It seems it is upto me to suggest to the relevant people that it be reinstated. I don’t know why this can’t be done by the person who contacted me from Dropbox! Talk about lazy! So, I have decided that I’m going to stop using Dropbox. I have started to transfer all my files into my OneDrive account. At least with this I am able to use a scroll bar to quickly locate the files I want. With OneDrive I have, effectively, 6TB of storage (though I have to use different email addresses, but this is only a minor detail) - much cheaper, and greater storage, than Dropbox.
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