We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
TomJoad71
2 years agoHelpful | Level 6
Strange symbol like a package on files. What is this?
Hi there,
since recently, some of my files are marked with a straneg symbol - like a post package - as if they were sealed somehow. Where does this suddenly come from? And how do I get rid of?
...
- 2 years ago
You are right! The symbol has changed now to a Dropboxsymbol: a white cloud on grey ground, indicating online files. Thanks so much for clarifying!
TomJoad71
2 years agoHelpful | Level 6
I just deinstalled One Drive. The symbol is still there...
Rich
Super User II
2 years ago
TomJoad71 wrote:
I just deinstalled One Drive. The symbol is still there...
Did you restart after the uninstall? If so and the icon is still present, I would suggest contacting Microsoft as it is not produced by Dropbox.
- TomJoad712 years agoHelpful | Level 6
You are right! The symbol has changed now to a Dropboxsymbol: a white cloud on grey ground, indicating online files. Thanks so much for clarifying!
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!