2025 sparked some incredible conversations across our community 👩💻. Discover the highlights and see what’s ahead in 2026.
Forum Discussion
Solved
The Photos page is changing...
I've just seen the banner that says "". The gist is that they are removing the final remants of the Carousel functionality - which makes me wonder what the point was in purchasing it in the first place:
"After that date, you’ll no longer be able to create or share albums on the web, or browse photos in the current timeline view. However, all your photos will remain safe in your Dropbox account."
Even funnier, it says:
"Creating a better photos experience
We’re continuing to work on new photos and file experiences on dropbox.com. As we learn more about how our users prefer to work with photos, we’ll launch improvements to the experience."
With these changes there will be no photos experience that is any different to normal files. If they remove camera uploads, that would be the last straw for me and I'll be moving to a different service.
Hi everyone,
Thanks again for your continued feedback on our upcoming changes.
I wanted to let you know that we've heard your concerns about how difficult it is to preserve your album structures in Dropbox. Our engineers have created a simple album export tool to help make this process easier. It's available starting today at the following URL:
www.dropbox.com/photos/album_download
The tool will allow you to download your albums to your desktop as .zip files. Please note that you'll be downloading a new copy of your photos, not moving them, so the photos will still exist in your Dropbox in the original location you saved them.We hope this tool will help alleviate some of the frustration that some of you have reported in this thread. If you have any problems using the tool, feel free to contact us via www.dropbox.com/support.
Regards,
Richard
302 Replies
Replies have been turned off for this discussion
- Totally agree. This is the worse change to a service I've ever come across in my 40 years of using computers.
Currently in the process of moving all my files over to Google Photos. Wish this wasn't the case, but I'm happy to leave a company who no longer cares about those of us who got them to where they are today.
The original notification about the changes said (with no sense of irony, apparently)
"Creating a better photos experience
We’re continuing to work on new photos and file experiences on dropbox.com. As we learn more about how our users prefer to work with photos, we’ll launch improvements to the experience."
At the moment, as everyone agrees, its not "better".
And I think it's pretty clear that "how our users prefer to work with photos" is with shareable albums, not folders.
(Remember, DB, like you used to have ...)
Are we ever going to see any improvements that get us close to what we used to have? Or should I just cancel?No, that was just PR bull**bleep**. It's pretty clear Dropbox has dropped any real support for photos. Sharing was the key.
BOOM!!!! There it is! Anyone else get this bull**bleep** email?
Hi M,
If you’re anything like Jason McNeil—a pro photographer who regularly works with magazines, hair salons, and make-up studios—putting your work in the best light is critical. But he’s often had to package everything in a jumble of links and email attachments, then send new versions after every revision.
We gave Jason early access to Dropbox Showcase. Here’s what he had to say:“Dropbox Showcase has changed the way that I work with my clients by making it easier for me to store, share, and track my work from the same place. It’s simple to use, and it’s effective. When I share my work with partners in a showcase, I know that I look professional every time. And because the files are synced directly with my Dropbox, I don’t need to worry about version control.”
See what you can do in Showcase when you sign up for Dropbox Professional.
Now you can be like Jack.
What a joke.
Or Jason.... Whatever.
- Yep. So they’re holding the old features to ransom. You get can them back by paying twice as much.
Anyone else notice that one of the other vaunted features for the new level of account is “sharing controls” - which I’m taking to be passwords and expiry dates on links? Pretty sure I have them on my account at the moment so I wonder how long it is before they take those away too. - Rich
Super User II
Darren S.1 wrote:
Anyone else notice that one of the other vaunted features for the new level of account is “sharing controls” - which I’m taking to be passwords and expiry dates on links? Pretty sure I have them on my account at the moment so I wonder how long it is before they take those away too.If you have them, you'll keep them. Only new Plus accounts won't have them.
Sort of like this then:
https://www.dropbox.com/help/carousel-shut-down
"
What happened to the private albums that I created in Carousel?
You can continue to access your private albums using Dropbox. To view your photos online, go to photos.dropbox.com.
To view your photos on the Dropbox Android app:
- Open the main menu.
- Tap Photos.
- Tab Albums."
"If you have them, you'll keep them. Only new Plus accounts won't have them."
or
"If you like your doctor you can keep him...."
Nobody can trust what Dropbox says.
- What Drew giveth, Drew taketh away.
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
