2025 sparked some incredible conversations across our community 👩💻. Discover the highlights and see what’s ahead in 2026.
Forum Discussion
Darren S.1
8 years agoCollaborator | Level 10
The Photos page is changing...
I've just seen the banner that says "The Photos page is changing on 30 June 2017 but your pictures will stay safe in your Dropbox account. Learn more". The gist is that they are removing the final remants of the Carousel functionality - which makes me wonder what the point was in purchasing it in the first place:
"After that date, you’ll no longer be able to create or share albums on the web, or browse photos in the current timeline view. However, all your photos will remain safe in your Dropbox account."
Even funnier, it says:
"Creating a better photos experience
We’re continuing to work on new photos and file experiences on dropbox.com. As we learn more about how our users prefer to work with photos, we’ll launch improvements to the experience."
With these changes there will be no photos experience that is any different to normal files. If they remove camera uploads, that would be the last straw for me and I'll be moving to a different service.
Hi everyone,
Thanks again for your continued feedback on our upcoming changes.
I wanted to let you know that we've heard your concerns about how difficult it is to preserve your album structures in Dropbox. Our engineers have created a simple album export tool to help make this process easier. It's available starting today at the following URL:
www.dropbox.com/photos/album_download
The tool will allow you to download your albums to your desktop as .zip files. Please note that you'll be downloading a new copy of your photos, not moving them, so the photos will still exist in your Dropbox in the original location you saved them.We hope this tool will help alleviate some of the frustration that some of you have reported in this thread. If you have any problems using the tool, feel free to contact us via www.dropbox.com/support.
Regards,
Richard
302 Replies
Replies have been turned off for this discussion
- Charles L.58 years agoHelpful | Level 7
So Dropbox's Help Page now explains what the "speed scroller" is. It's the scroll bar on the right side of the Photo Page that enables you to zip back through time to a particular date, and dispays the date as you scroll. This will no longer be available.
It's always a mystery when a company rolls out a new version that is less robust than the last. The speed scroller is an incredibly useful tool, not just for photos, but one could use it for any type of file.
The fact that such useful functionality, already built, is being deleted, together with the double-speak Dropbox is using in announcing and discussing this change, reinforces my suspicion that there is a licensing/patent issue lurking behind this change. They're acting a lot like Nancy Pelosi, "You'll just have to wait to see what's changed." Ominous.
- cdysthe8 years agoCollaborator | Level 9
i've decided to prepre for a Google transistion for data and photos making it as painless as possible if I find the Dropbox change(s) to be unacceptable. With a service like this which I use every days on muliple devices even small changes matter a lot. I dumped Google Photos because I was not able to get my pictures to show up in a folder in Drive. Not many people seemed to care about that, but for me, and the way I work, that was a must. So a drastic change like this in Dropbox really freak me out since there a multiple ways it can go wrong for me. And that is also why some sort of beta test or demo would make it much easier for me, and others for whom this is a big deal.
- Simone C.98 years agoCollaborator | Level 9
This summary is the problem
Ther is no solution ifor those of us that will have do download thousands of photos already in albums and re sort them into folders. Only eeks and weeks of work.
Dropbox should at least move our current albums into folders
- Sarah N.68 years agoHelpful | Level 5
I am testing Flickr. They have a good uploader"Flickr Uploader" which will upload in existing folders. It does a duplicate check so you can avoid uploading duplicates which is really useful. Their sorting/findinig function "organize" for setting up new albums (without recopying the photos.) is much quicker and faster than the current dropbox service. You can also email photos to Flickr which can be useful. Have not yet had a chance to test the sharing and collaborative functions, but very mpressed so far. Has anyone else had experience of FlicKr?
- M S.18 years agoCollaborator | Level 9
There is no replacement being roled out. Why?
I don't believe it after all the lies before Carousel was killed "....integrate just like Carousel but in Dropbox...." NEVER HAPPENED!
Dropbox has a serious trust issue. I don't trust for one second they are going replace it. If they were concerned they would have made the process less painful and dovetailed into a new format with a replacement ready to go.
- SM18 years agoNew member | Level 2
This is a terrible idea - what on earth is the thinking behind it?
The major reason we use Dropbox is for photo/image organisation and sharing (rather than files) and I use the timeline features multiple times every week...
"The new Photos page will sort photos chronologically and allow you to scroll through your photos. The speed scroller – the timeline on the right-hand side of the page that allows you to quickly view photos from a specific date – will no longer be available after June 30."
- GeoffJones8 years agoNew member | Level 2
I had only just moved from Google Photos too after they killed Picasa :-( Now Dropbox is killing Albums. Maybe go back to good old Flickr although I guess that's about to die too :-(
- Charles L.58 years agoHelpful | Level 7The coyness with which Dropbox announced this change, and the lack of support for those who use albums (fortunately I am not among them) strongly smells like trying to put a happy face on a licensing or patent infringement issue. If not -- if they simply have made a decision to throw existing code, and with it all their photo users down the memory hole -- then they're just idiots. Either way, their messaging sucks.
- M S.18 years agoCollaborator | Level 9
Charles,
It's not only that. If you want to share a video with someone ,the link no longer supports browser playback. Just a download. The videos won't play in the browser at all like they have been for years. No warning given.
- Charles L.58 years agoHelpful | Level 7Very curious behavior, indeed.
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!