The Photos page is changing...

Nothing like reading and reread the change for photos that took place on 7/17!!! It also does not help when trying to deliver a job on time.
I am disgusted and despite many attempts I am NOT GETTING the gist.

Anyone have step by step directions?

Thanks,

IBH

Same old lame stuff, "our engineers......"

I finally got a pro account and it's disgusting that they have not given step by step. You take the joy out of photography!

Oh please. Silly and toxic DB.

Qbis,

Exactly my sentiments.

Disgusting.

IBH

I wondered if anyone has a link to refund my money. Photos is now counterintuitive.

Agree, i had spent HOURS AND DAYS making my albums and I did follow their prior save and download instructions but it only saved my photos individually, and now I can't even group my photos into files or folders. I feel like I have been photo raped, I have invested so much time and energy into dropbox and will be stopping my subscription unless you can restore my albums. DONE!

I found out that you can still post photos, but they have to be in the "Files" folder. That's all they had to say rather than some inarticulate garble about how photos will be better. So, its format is a bit different but at least you can upload a folder.

IBH

Not only do I have problems seeing any photos in dropbox on my computer, I am having difficulties even getting access to any support.  I have been having a number of problems with dropbox and whenever I try to go to the support page I see an empty page.  Any support would be appreciated.

I am here to share my ultimate frustration with this new photo page update.  You have effectively deleted the entire reason that I signed up for Dropbox.  I use it for my business primarily which is interior design.  My photos are automatically uploaded and then I organized them into folders according to my jobs.  I used these with my clients to view the rooms we are working on, and can share the folders with them as we work.  We also used it to easily share hundreds of photos with our website design team.  Up until now, it has been a very powerful tool.

Now, that you have deleted all of my albums, and only show a screen of tiny thumbnails (with no ability to make them large enough to view), I have lost several hundred hours of time and money.  Your "solution" of downloading each of my albums to a zip file onto my computer is worthless.  Why even use dropbox if I can't easily access my photos?  If I wanted to download all my photos to my computer, I would just sync with my phone. 

If Dropbox does not allow me to regain access to my photos other than useless little thumbnails in no particuliar order, then I will need to find an alternative cloud source.  What a shame.  Until now, I have recommended Dropbox to everyone I know. 

I knew the photos was changing, but where did my albums go?  I've read that I can't create new ones (which is ridiculous, unless there's another option coming -- fingers crossed), but surely I can access my old unshared albums?  Somewhere?