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Benjo1216's avatar
Benjo1216
Explorer | Level 3
6 years ago
Solved

Time Period for Smart Sync

Hi,

 

Is there a way to adjust the time period for smart sync to 'unload' files back to online only?

 

we have some large projects and files that may not be touched for a few months and we keep having to download them again.    As we work out on remote sites using mobile data, this can chew up our data limit quickly.

 

It would be good as an admin to be able to set some Team folders or sub folders as 1 week while other are set to something like 6 months. 

 

Thanks 



  • there’s not a specific period of time over which the Dropbox app converts your files automatically to online-only.


    Thanks Nancy ... I'm honestly just not sure I believe this. The Dropbox app must have some method to determine that downloaded files and/or folders haven't been accessed for while... Maybe it's not a super-specific interval or "countdown" timer, but I was just hoping for a bit more detail on how this feature works. Thanks anyway!

18 Replies

Replies have been turned off for this discussion
  • Pookeyblow's avatar
    Pookeyblow
    Collaborator | Level 8
    3 years ago

    What?? Support just told me the option was removed some time ago!

  • Pookeyblow's avatar
    Pookeyblow
    Collaborator | Level 8
    3 years ago

    Just spoke to support and they said the option is removed, but it's always on. You can't turn it off. Maybe you haven't updated you app or something.

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    3 years ago

    Pookeyblow wrote:

    Just spoke to support and they said the option is removed, but it's always on. You can't turn it off. Maybe you haven't updated you app or something.


    The Dropbox for macOS update hasn't rolled out to everyone yet. It's being gradually rolled out through May 2023. Accounts that haven't been updated yet likely still have the feature available to them. Yours has apparently been updated already.

  • DV87's avatar
    DV87
    Helpful | Level 6
    3 years ago
    While it may not be a huge inconvenience, I don’t love this news… So, rather than allowing users the option to keep downloaded files indefinitely, it sounds like Dropbox will just take the liberty to remove them from our local hard drives at some unspecified interval. Can’t wait to see what other exciting changes are in store.
  • Pookeyblow's avatar
    Pookeyblow
    Collaborator | Level 8
    3 years ago

    Even though I like having most of my files online, that's actually a really dumb decision. Why can't users just decide of themselves? What happens when you try yo backup your Mac with Time Machine? What happens when you use files in a third party app?

  • yoyoyoyoyo27's avatar
    yoyoyoyoyo27
    Helpful | Level 5
    3 years ago

    it's really an awful decision that fundamentally changes the way dropbox works and makes it dramtically less useful now.  anyone know of alternatives that behave like Dropbox used to?

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