Forum Discussion

grafikermc's avatar
grafikermc
New member | Level 1
10 months ago

Unresponsive download button in Safari

I cannot download files in the Dropbox web version using the Safari browser. The download button etc. appears but when I click on it, the download process does not start.
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Web
motorsportaus's avatar
motorsportaus
New member | Level 2
9 months ago

i'm also having this issue, suddenly started about 24 hours ago and despite updating the computer, clearing the cache, cookies etc. restarting over and over i cannot get the download button to work. what is the solution for this?!

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    9 months ago

    Hey motorsportaus thanks for posting here!

    Just wanted to check in with you and see if you still face the same issue. 

    If so, does that only happen when you access Safari? 

    Keep me posted, and we'll take it from there!

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