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trover222 's avatar
trover222
Explorer | Level 3
3 years ago
Solved

Viewing backup files on mobile app

Hi, all! I have some old flash drives that I just backed up on my MACBOOK. They appear in DropBox Backups. I can’t figure out how to view the backups in my mobile app. I can see the file names in my ...
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  • Jay's avatar
    Jay
    3 years ago

    Hi @trover222, yes, the Backups are visible through the browser only. 

     

    Files synced through the normal Dropbox site can be accessed via the mobile app.

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi @trover222, it's actually expected that your Backups and the files you have there would only be available to the link Walter provided. 

 

If you need to access them, you can find them there. I hope this clarifies! 

trover222 's avatar
trover222
Explorer | Level 3
3 years ago
Ok. So, I cannot access them through the mobile app and can only access them from the mobile browser? It that only true of backups? Thank you!
  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi @trover222, yes, the Backups are visible through the browser only. 

     

    Files synced through the normal Dropbox site can be accessed via the mobile app.

    • trover222 's avatar
      trover222
      Explorer | Level 3
      3 years ago
      Got it. Thanks, everyone!

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