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Forum Discussion
Waseem N
2 years agoNew member | Level 1
Why am I seeing guests accessing my Dropbox Paper document?
Hi there,
I'm a big fan of Dropbox Paper and been using it for a long while. 2 questions:
Is this product still being developed, or will it be sunset at some point?
On my Dropbox paper docume...
Jay
Dropbox Community Moderator
2 years agoHi Waseem N, thanks for messaging the Community!
Currently, Dropbox Paper is still a part of the Dropbox features that we offer, and as of yet there is no word of it being sunset.
Regarding your second question, have you ever accessed the Paper doc while not signed into your Dropbox account?
This will help me to assist further!
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