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39 files stuck syncing for weeks
Using the Mac version 88.4.172 of the Dropbox app on my 2015 MacBook Pro (with the latest Catalina macOS 10.15.2). Dropbox has been stuck for several weeks on 39 files syncing. I use Smart Sync for a...
Let's reset the configuration settings of the Dropbox desktop app.
Unlink and relink. The system will take some time to re-index your files and sync them all.
If the number of files remains stuck after this, I will create a ticket to check a few more things with you and provide the next steps.
Thank you for your patience yotimbo
?? You mean you canât identify which ones wonât sync?
The files will have a Red Cross next to them, rather than the usual tick.
The files will have a Red Cross next to them, rather than the usual tick.
Struggling to find them to be honest
- Sorry. They will have a Red Cross OR a blue syncing icon. How many files do you have?
You should be able to start at the root of the drop box folder and just start looking around.
Hereâs what I did.
https://tidbits.com/2017/10/25/how-to-clear-a-dropbox-file-that-wont-sync/ This solved it, thanks!
I'd say if you have thousands stuck, then it's a file permissions issue that needs to be solved outside of DropBox. Eg bulk change the file permissions of those files to read-write. Also try to move them all out of Dropbox and see what happens to your sync.
