Forum Discussion

travis f.2's avatar
travis f.2
New member | Level 2
6 years ago
Solved

After syncing folders on local drive, I can't copy them to a different location

I synced some large folders to my local computer and would like to copy them to a new location.     When I attempt to copy the files,  it begins placing the main folder and a few other files then imm...
Delete
desktop
sync
  • Rich's avatar
    Rich
    6 years ago

    Were the files marked as Local, or Online-only? If they were Online-only then what you synced were just the placeholders for the files. You need to make sure the files are fully synced to your local drive and display a green check mark. Only then are the actual files on your computer, at which point you can move or copy them as needed.

     

Rich's avatar
Rich
Icon for Super User II rankSuper User II
6 years ago

Were the files marked as Local, or Online-only? If they were Online-only then what you synced were just the placeholders for the files. You need to make sure the files are fully synced to your local drive and display a green check mark. Only then are the actual files on your computer, at which point you can move or copy them as needed.

 

  • travis f.2's avatar
    travis f.2
    New member | Level 2
    6 years ago

    Thanks for help!  

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!