We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
robyn4ryan
11 months agoNew member | Level 1
All files Dropbox in my personal account, were entirely deleted by Dropbox.
This is stunning and insult to injury Dropbox is a brick wall and provides no way to contact them for customer support.
I opened the files Saturday and was very confused to see only prompts f...
robyn4ryan
11 months agoNew member | Level 1
Thank you, Meghan, for replying. No, this was one of my two standby Dropbox accounts, one for each of my emails. I believe I used this in December, when I started working on my book again. Cannot locate Events Page. Deleted files is empty.
Anything else to try? This is heartbreaking.
Rich
Super User II
11 months agorobyn4ryan wrote:Cannot locate Events Page.
She provided the link in her reply. Here it is again below. If there are no previous events listed, then you're definitely signed in to a new, empty account.
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!