Forum Discussion

Diane H.15's avatar
Diane H.15
Explorer | Level 3
8 years ago
Solved

All my files are syncing automatically, Dropbox is now full and trying to sync more.

I did not try to add any files to Dropbox, it started syncing all my files on it's own, is now full and is still wanting to sync more.  Can this be stopped? If I delete the unwanted files will they ...
Delete
sync
Binda's avatar
Binda
Explorer | Level 3
8 years ago

This has just started happening to me too. In short all the files in "my documents" on my laptop are trying to sync in to the dropbox but I didn't do anything to request this. I use dropbox but for a totally different set of folders, there is no duplication or sharing they are just different sets of data. I don't know how to stop my docs from syncing and as you say it just fills up the dropbox so it won't sync anymore because its full and says I need more space but I don't. I just want to stop my entire hard drive of files from syncing with it. No idea why this started? Did you fix this?

  • Lusil's avatar
    Lusil
    Icon for Dropbox Staff rankDropbox Staff
    8 years ago
    Sorry to hear about that, Binda. 
     
     
    Please remember that the Dropbox folder is just like any other folder on your computer, but with syncing capabilities. This means that if you delete the files from the Dropbox folder, they will be deleted from the website and other connected devices. 
     
    If you still want to keep the files on your device, but out of your Dropbox folder, try temporarily copying-pasting them or completely moving them to another folder on your computer. You can find more info about what happens when you move files/folders outside of the Dropbox folder here. 
     
    I hope this helped to some extent. Let me know how it goes! :grinning:
    • Binda's avatar
      Binda
      Explorer | Level 3
      8 years ago

      Its ok I figured it out. Somehow a copy of the dropbox had been dragged into the documents folder, as soon as I dragged it back out everything corrected itself! No idea how it got there but it must have been me that did it just not deliberately. Thank you for your help, much appreciated.

      • Lusil's avatar
        Lusil
        Icon for Dropbox Staff rankDropbox Staff
        8 years ago

        No problem, Binda, glad to hear that you were able to resolve your concern. If you have any other questions, don’t hesitate to get back to me. In the mean time, have a wonderful weekend ahead! :sunglasses:

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