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Forum Discussion
nicDUS
3 years agoHelpful | Level 6
Automation for renaming files doesn't work
I set up Dropbox automation to "When files are added to [main folder], Then rename them to [YYYY-MM-DD - example filename.pdf]". Then, I tried dragging multiple files from my computer into the folder, using Chrome and then trying it with Edge. In both cases, the files just kept their original names. I cleared by browser cache in Chrome, and then tried it in Edge. Nothing has worked. I have seen no difference since adding automation.
I un-checked the box next to "Replace with existing dates detected in filenames" because I just want it to use the date of upload.
The automation is working now. I have no idea what fixed it.
9 Replies
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- Walter3 years ago
Dropbox Community Moderator
Hey nicDUS - sorry to hear about this.
Can you please navigate to the folder and try the upload button from inside the folder directly and let me know if you get the same results?
If you do, can you try creating a new automated folder and let me know if the issue persists there as well?
Thanks!
- nicDUS3 years agoHelpful | Level 6I forgot to put that in my first post. I did try dragging and dropping as well as using the upload button. And I tried 3 new folders with the same exact automation settings. None worked.
- nicDUS3 years agoHelpful | Level 6a moment ago
I forgot to put that in my first post. I did try dragging and dropping as well as using the upload button. And I tried 3 new folders with the same exact automation settings. None worked. - Megan3 years ago
Dropbox Community Moderator
Hi nicDUS, can you try to remove the automation momentarily, then re-enable it, please?
- nicDUS2 years agoHelpful | Level 6I tried this and it has had no effect. I removed automation from the 3 folders, and then added it back with the same settings. But there's no difference. It does not change the file names.
- Jay2 years ago
Dropbox Community Moderator
Hi nicDUS, could you attach a screenshot showing the automation itself, and the folder on which the automation is applied to on the Dropbox site?
- nicDUS2 years agoHelpful | Level 6
- nicDUS2 years agoHelpful | Level 6
The automation is working now. I have no idea what fixed it.
- Jay2 years ago
Dropbox Community Moderator
Thanks for the update, I'm glad to hear that the automations are working now. Enjoy the rest of your week!
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