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Sarei's avatar
Sarei
New member | Level 2
30 days ago
Solved

Can I recover empty (0kb) documents on joint Dropbox account?

Hello Community At my old firm we had a dropbox account as the shared document server. When we merged with another company I was removed from the account but the local Dropbox remained and I had ...
restore
sync
  • Sarei's avatar
    Sarei
    30 days ago

    Well, let me tell you, after hacking in as one of the still active accounts (with that account holder sitting next to me) I found the files in the trash when searching 'custom' dates and going beyond the maximum 12 months listed. Turns out the files were deleted just over a year ago. I'm restoring and then making a local copy. 
    Phew. 
    Thanks for your help!

Sarei's avatar
Sarei
New member | Level 2
30 days ago

Well, let me tell you, after hacking in as one of the still active accounts (with that account holder sitting next to me) I found the files in the trash when searching 'custom' dates and going beyond the maximum 12 months listed. Turns out the files were deleted just over a year ago. I'm restoring and then making a local copy. 
Phew. 
Thanks for your help!

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
30 days ago

Glad I could help Sarei - let us know  if anything else comes up!

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