Forum Discussion

Jill_Davies's avatar
Jill_Davies
New member | Level 2
1 year ago

Can I restore a file with Dropbox Rewind, if I upgrade my account?

My co-worker deleted lots of files and folders from our shared Dropbox.  We're both on Basic.  I have recovered many of them, but a crucial excel file is missing from one of the folders.   If I p...
Dropbox Rewind
restore
Jill_Davies's avatar
Jill_Davies
New member | Level 2
1 year ago

Yes, I checked Chris's deleted files as well on his account - and his events list.  The files I would like recovered never appeared on his Dropbox.  They did not sync either to his Dropbox or to his computer as his Dropbox was full.  Thank you for your help here.

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 year ago

I'm not really sure how it would be possible for them to delete the files, if they were never synced to their account, though.

 

Can you also search this page, since the files were shared, to see if you can find them there?

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