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Gateman84's avatar
Gateman84
Helpful | Level 6
2 years ago
Solved

cannot delete file shared with me, it is also not on my mobile app only on my desktop.

I cannot delete a suspicious file shared with me, it is also not on my mobile app only on my desktop. When I click on "..." the only items shown are  Family Centre...ur Review.pdf File Info Activi...
Delete
  • Gateman84's avatar
    Gateman84
    2 years ago

    It was in my shared files and I removed it. It is gone for now, but it is definitely malware of some sort. It is gone now and hopefully it will not come back. Thank you for your assistance.

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey Gateman84, is it possibly a previously deleted file? 

 

Can you try clearing your browser's cache, and then checking again to see if the file is there? 

Gateman84's avatar
Gateman84
Helpful | Level 6
2 years ago

It was in my shared files and I removed it. It is gone for now, but it is definitely malware of some sort. It is gone now and hopefully it will not come back. Thank you for your assistance.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Glad to know that it's now gone Gateman84!

     

    In any case, and if you see anything similar don't hesitate to let us know. 

     

    Have a lovely weekend ahead,enjoy!

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