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ten_photos's avatar
ten_photos
Explorer | Level 4
2 years ago
Solved

Cannot permantely delete a file I uploaded to personal dropbox

I routinely use Dropbox to temporarily share files and to swiftely delete *and* and then "permantely delete" the file using the Dropbox web interface.   Despite doing this for years, and perhaps as...
Delete
  • armandosrz's avatar
    armandosrz
    2 years ago

    Hello ten_photos, 

     

    Sorry for the inconvenience. I have created a ticket for our team to investigate. In the meantime you can permanently delete files in the deleted files page: https://www.dropbox.com/deleted_files 

     

    Please let me know if that works! 

armandosrz's avatar
armandosrz
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hello ten_photos, 

 

Sorry for the inconvenience. I have created a ticket for our team to investigate. In the meantime you can permanently delete files in the deleted files page: https://www.dropbox.com/deleted_files 

 

Please let me know if that works! 

ten_photos's avatar
ten_photos
Explorer | Level 4
2 years ago

OK! Yes that works.  Still odd that you can't do from the usual view with "Show Deleted Files", but I was able to permantly delete the file in question.

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