Forum Discussion

Jonathan H.1's avatar
Jonathan H.1
Collaborator | Level 9
6 years ago
Solved

Can't delete file as there is no delete option, any ideas?

Can't delete file. Even though all folders are synced it only appears on web or the Dropbox app, not in Finder or Explorer on any linked machine.   https://help.dropbox.com suggests delete from w...
Delete
restore
  • Walter's avatar
    Walter
    5 years ago
    Hi all, thanks for using Dropbox and posting on our Community!

    Based on your descriptions and screenshots, it seems like you've enabled the computer backup feature. 

    While you can't delete the backed up folders on our website, you can disable the feature using these steps.

    I hope this helps!
Rich's avatar
Rich
Icon for Super User II rankSuper User II
5 years ago
Wilewood wrote:

I'm having the same issue - no option to delete under the elipsis, right clicking, nothing.

Please post a screenshot showing the issue. Be sure to mask any private or personal information.

Williams1027's avatar
Williams1027
New member | Level 2
5 years ago

I'm having the same issue. 

  • MF10's avatar
    MF10
    Explorer | Level 3
    5 years ago

    It‘s the same for me. No delete option.

  • Williams1027's avatar
    Williams1027
    New member | Level 2
    5 years ago

    What language is this reply in please?

  • duncanmackey's avatar
    duncanmackey
    New member | Level 2
    5 years ago

    I am having same issue:  No delete option when you click on the elipse when trying to delete an empty folder.  Using Safari browser, iMac operating MacOs Catalina 10.15.7.  Everything is up to date.

  • duncanmackey's avatar
    duncanmackey
    New member | Level 2
    5 years ago

     

  • duncanmackey's avatar
    duncanmackey
    New member | Level 2
    5 years ago

     

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 years ago
    Hi all, thanks for using Dropbox and posting on our Community!

    Based on your descriptions and screenshots, it seems like you've enabled the computer backup feature. 

    While you can't delete the backed up folders on our website, you can disable the feature using these steps.

    I hope this helps!

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