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amyhan00218's avatar
amyhan00218
New member | Level 2
8 months ago

Can't delete my own files. It says I need permission from my own user on my laptop.

I can't delete my own files from file explorer. I try to and it says I need permission from the only user on my laptop. I tried to delete it from the website, but my files just keep reuploading to my Dropbox unless I delete it from file explorer on my laptop...which I can't do. I've had similar issues with having to delete files from my laptop for them to actually go away but at least I could ACTUALLY delete those ones...

1 Reply

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    8 months ago

    Hey amyhan00218, let's jump right into this! 

     

    Are you talking about shared content, or not? 

     

    If you go to your 'All files' page on our website, and click on the share button next to the folder in question, who do you see as the owner? Is it you or someone else?

     

    Feel free to let me know the exact message you get on your end, when trying to delete your content. 

     

    Keep me posted! 

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