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Forum Discussion
Scouser01
3 years agoExplorer | Level 3
Can't find my Vault in Windows 11.
I have a file in vault I need to modify. It looks like I can't edit it where it sits in the vault, so I tried to open it in my PC. I can find it on my Samsung Tab, but I have no word processor there....
Scouser02
3 years agoExplorer | Level 3
Ive hovered over the little icon and it says "up to date" ver. 168.4.4802. When I click on it, a small box appears with the last 7 days and "everything is up to date". There's no option to select. Tried a screenshot, but file too big, and I don't know how to reduce it, sorry.
Did Connect, and that seems to have disappeared as well.
Once I'm used to it, I'm sure it will get easier, but at the moment, it's not an easy program to use.
Megan
Dropbox Community Moderator
3 years agoHi Scouser02, I'm sorry to hear about that, but I see where you're coming from.
It can be a bit tricky in the beginning. As for the screenshot, do you think you can convert it online using a jpg converter, and then attach it here, just so I can have a visual of your Dropbox folder and what you see there?
- Scouser023 years agoExplorer | Level 3
Computers are so frustrating! I've been using my tablet to reply to you, but have gone to my PC to resize the file. The reply on the PC does NOT give me the option to send a file!!!!!
- Megan3 years ago
Dropbox Community Moderator
Hi Scouser02, you'd need to be on level 3 on Community, in order to be able to post your screenshots. I can see that you're now on Level 3, so you should be able to attach them now using your computer.
Also, if you open your Dropbox folder, are you able to see your Vault available there, open it and work on the file?
Keep in mind that as the Help Center mentions: "...your vault auto-locks again after 20 minutes on dropbox.com and after 3 minutes on mobile. While your vault is locked, the files in your vault wonât appear on your content suggestions, recents, updates, and notifications lists or in the search bar suggestions."
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