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P32's avatar
P32
Explorer | Level 3
2 years ago

Delete duplicate User Folder in Windows after reinstall.

Hi there,    I had trouble with my dropbox a while back during sync and was advised to do a clean install.  I thought i had cleaned everything up before i did it (everyting was gone from PC inc f...
Delete
desktop
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey P32, let's jump right into this! 

 

What I would personally do, is to check the app's preferences, and then the Sync tab to make sure which path if my app syncing too. 

 

Once you made sure of that, can you also check the app's syncing status, and see if it's up to date? 

 

After that, double check the folder that isn't syncing, with the one syncing and make some transfer if you think that's necessary. 

 

So, if there are some folders that haven't synced, feel free to copy and paste them inside your syncing Dropbox folder. 

 

Can you give this one a go, and let me know more?

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