Forum Discussion

Shauni0007's avatar
Shauni0007
Explorer | Level 3
3 years ago

Deleted files from my basic Dropbox

I accessed my Dropbox and all of my files had disappeared.  I have a basic account and I queried this - managed to get support who said that they could see my files, but I couldn't.  I got a message ...
Dropbox Basic
restore
triciac1's avatar
triciac1
New member | Level 2
3 years ago

wow! you actually got support?  I cant get anyone on phone or email and my entire family history of photos is GONE.

!$!@#$#$!@# Dropbox

 

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey triciac1, sorry to hear about that! 

 

Have you checked your events & deleted page, or any of the troubleshooting steps mentioned throughout this thread?

 

If so, can you let me know what your Events page reports? 

 

Keep me posted! 

About Delete, edit, and organize

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