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Sync conflict deleted everything in it...
Recently my PC crashed so while in the shop I set up my old laptop and put some Dropbox files in using selective sync (due to limited space)... Now I have my PC back and an important folder has a sync conflict with nothing in it... There is no duplicate folder and it only shows up on Mobile (which is the web) and on computer web access (with selective sync conflict) ... I do not know where the files are... Not in the trash on Dropbox and not in my recycle bin on PC... Please, someone help me find my missing files... (PS: They are images of the Book of Isaiah Scrolls that I created... ) I thought they would always be safe in Dropbox...
Transferred files show as 0kB and don't open.
My account was over the basic storage space so I downloaded all my files to an external drive. I see that all folders and files names have been transferred but literally NOT one file opens because they contain "zero bytes". I was on 2TB trial and more than willing to pay to recover! PLEASE HELP!!!
A bunch of my files went to Zero Bytes on Mac
This issue was posted here like five years ago by a different user and the fix worked for them but I've encountered the issue now and the fix isn't working. Basically, I've got a new Mac, synced all my files from my old Mac but they're mostly showing up as Zero Bytes and they're not openable. I tried going to my preferences->Account->holding down the alt/option key and clicking "Fix Permissions". It prompts me for my computer password, I enter it, it seems to work but doesn't. So I do it again, then I receive the error message in Dropbox: "Dropbox was unable to fix permissions in your Dropbox. Please contact support if the problem persists." I'm on the basic plan, so I don't have access to proper support (bad show, guys) so I'm hoping someone can help.
Cannot find files I thought I'd been saving to Dropbox on my old computer which won't let me in.
Cannot find files I thought I'd been saving to Dropbox on my old computer which won't let me in. Had to buy a new computer; on it now but when I login to Dropbox, I don't find my files. I was using OneDrive before, on my old computer. Is that the problem, or likely something else? I also understand that there are two versions, the web and the app? I tried the web, and nothing is there. Help! I need my word processing files back! Those are long novels, one in progress!
I logged in to my Dropbox account today, but my photos have disappeared.
I've had a free Dropbox account for years. I continually get reminders that my storage space is maxed out and I need to upgrade. I've checked my photos to ensure they are still around. Today, I logged in and everything is gone. If I need to upgrade to access things, I will, but I need to know that my photos still exist. Thoughts?