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Forum Discussion
Adam L.4
11 years agoNew member | Level 1
Deleted folders keep reappearing
I'm hoping someone can help with this problem. I have been using Dropbox for a few years across a number of devices (2 desktop Macs, a laptop, an iPhone and an iPad). This last week, when I try to de...
- 11 years ago
The web interface should only recreate the folder if a device connected instructs it to.
So one of your devices must not be selectively synced, or has some greater issue.
(1) Check each device to see if the folder is present on the device, and remove it. If it comes back its not that device that ordered it created. If it wont delete then thats the device that cant delete it so orders it recreated. Fix that device.
(2) Failing that, take all devices off line, delete the folder via the web, then bring devices online one by one, and watch for the folder being created, when it is, it was the device you just brought online.
travel r.
11 years agoNew member | Level 1
I have had this happen a few times over several years of using Dropbox. The solutions on this page did not work for me unfortunately - i tried them all. Then i figured I would try saving a new folder with exactly the same name on my desktop, drag it into the Dropbox folder and when prompted 'An item named “_______” already exists in this location. Do you want to replace it with the one you’re moving?' I chose to 'Replace'.
This allows Dropbox to re-synchronise with a new non corrupted/ non problematic version of the folder, and can be deleted without issue. Hope this helps.
PMicml
10 years agoExplorer | Level 4
Other strategies didn't work for me. This one did. Thanks.
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