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Deleted folders keep reappearing
I'm hoping someone can help with this problem. I have been using Dropbox for a few years across a number of devices (2 desktop Macs, a laptop, an iPhone and an iPad). This last week, when I try to de...
The web interface should only recreate the folder if a device connected instructs it to.
So one of your devices must not be selectively synced, or has some greater issue.
(1) Check each device to see if the folder is present on the device, and remove it. If it comes back its not that device that ordered it created. If it wont delete then thats the device that cant delete it so orders it recreated. Fix that device.
(2) Failing that, take all devices off line, delete the folder via the web, then bring devices online one by one, and watch for the folder being created, when it is, it was the device you just brought online.
I have had this happen a few times over several years of using Dropbox. The solutions on this page did not work for me unfortunately - i tried them all. Then i figured I would try saving a new folder with exactly the same name on my desktop, drag it into the Dropbox folder and when prompted 'An item named “_______” already exists in this location. Do you want to replace it with the one you’re moving?' I chose to 'Replace'.
This allows Dropbox to re-synchronise with a new non corrupted/ non problematic version of the folder, and can be deleted without issue. Hope this helps.
Tried this too. It allowed me to delete the original but then when I wanted to delete the empty copy I just made it kept reappearing like the old one did.
I had this problem for 6 months. I had 2 Dropbox logins for the same business and I logged out as one and logged in on the other via the web version, not the desktop one. I discovered that my laptop hadn't synced for 6 months on that email login and once I left it to sort itself out, the problem finally rectified. Try to login in on every device you have via the web version and allow them all time to sync completely, then delete the files if they turn up anywhere. Sorry, not a very techo reply I know but that's what finally worked for me!
