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Joycegtx1951's avatar
Joycegtx1951
Collaborator | Level 8
3 years ago

Deleting files Windows 11

Since I upgraded to windows 11, now when I delete a file in Windows explorer there’s always a prompt asking if I am sure, it asks me if I want to delete for everyone, because it's online only......  ...
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Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi Joycegtx1951, based on the info you gave us, it seems you might be using a Business plan, is that right? 

 

In general, this is a security measure to ensure that users are aware that deleting the file would delete it from other connected devices for others too.

 

We appreciate the feedback on this matter and on the way to improve the Dropbox service. 

 

I've made sure to pass this along to our dev team for review to see if this can be implemented in a future version of the desktop app. Sorry that I can be of much more help here!

 

Let me know if you have any other questions - Thanks!

Joycegtx1951's avatar
Joycegtx1951
Collaborator | Level 8
3 years ago

Thanks for your help. This is a personal plan, when I worked I also used their business plan. I have been retired for 2 years. Not sure what’s going on,

  • Joycegtx1951's avatar
    Joycegtx1951
    Collaborator | Level 8
    3 years ago

    Again, thanks for your feedback. This issue did not surface until I upgraded to Windows 11.  I have confirmed with my employer that I am no longer part of that team. We have only one account. My husband uses the same login credentials as I do. In the root of the dropbox folder there are folders that are shared. However, in our personal drive, none of the files are shared.  My files are currently setup for online only. I can't believe there isn't a solution. As I said, if it were a safeguard, why doesn't it happen on my ipad when I try to delete files?

      • Joycegtx1951's avatar
        Joycegtx1951
        Collaborator | Level 8
        3 years ago
        Yes, I have uninstalled it, cleared the cache, restarted and reinstalled it two different times

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