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vevaw's avatar
vevaw
Explorer | Level 4
2 years ago
Solved

Desperately need help recovering files

Hello, I did something incredibly stupid the other day and thought I had fixed it but now realise with horror that it wasn't fixed after all.... I dragged a folder off my desktop straight out of Dr...
restore
  • Hannah's avatar
    Hannah
    2 years ago

    Hey vevaw, I've gone ahead and removed your screenshot and the folder name in one of your replies.

     

    If I missed something or if you need anything else, let us know!

vevaw's avatar
vevaw
Explorer | Level 4
2 years ago

Hi Nancy,

By some miracle I have found the folder and all the files intact.  It was amongst my Windows folders,. Even though I had uninstalled the other cloud software a folder had been left behind and it contained all the missing files.  Thank goodness.  Thank you for your help.

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Glad to hear you found your files, vevaw! For anything else, we’ll be right here.

  • vevaw's avatar
    vevaw
    Explorer | Level 4
    2 years ago

    Hi Nancy, please can you tell me know to delete my posts on here as there are some screenshots and info I don't want left online permanently.

    Best wishes

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey vevaw, I've gone ahead and removed your screenshot and the folder name in one of your replies.

     

    If I missed something or if you need anything else, let us know!

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