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vevaw's avatar
vevaw
Explorer | Level 4
2 years ago
Solved

Desperately need help recovering files

Hello, I did something incredibly stupid the other day and thought I had fixed it but now realise with horror that it wasn't fixed after all.... I dragged a folder off my desktop straight out of Dr...
restore
  • Hannah's avatar
    Hannah
    2 years ago

    Hey vevaw, I've gone ahead and removed your screenshot and the folder name in one of your replies.

     

    If I missed something or if you need anything else, let us know!

vevaw's avatar
vevaw
Explorer | Level 4
2 years ago

Hi Nancy,

By some miracle I have found the folder and all the files intact.  It was amongst my Windows folders,. Even though I had uninstalled the other cloud software a folder had been left behind and it contained all the missing files.  Thank goodness.  Thank you for your help.

Theresa's avatar
Theresa
Icon for Community Manager rankCommunity Manager
2 years ago

Hi vevaw I am glad the files you were missing were eventually found 🙌.

 

I’m curious how Dropbox has been working for you since your issue was resolved. If you're open to sharing, I'd love to hear how you’ve been incorporating Dropbox into your daily routine. 

 

Have you tried using Dropbox Rewind since? If anything it’s a great tool for recovering earlier file versions! 

Looking forward to hearing from you,

 

T 😺 (Dropbox Community Manager)

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