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Forum Discussion
Dropbox deleted thousands of files on his own
Hello, I have a desktop PC with 2 users and Dropbox. Dropbox is synced into D drive, and both users are syncing the same folders. 2 days ago, I configured to sync additional folders, into my D Dri...
That's right.
I have 2 users, logged in simoultanesy, on the same PC. Both are syncing D drive.
How to solve this? How to get rid Dropbox deleting files / folders, by it's own?
Mark
Super User II
Super User III have 2 users, logged in simoultanesy, on the same PC. Both are syncing D drive.
Are they linked to the same Dropbox folder?
If so thats your issue, Dropbox cannot work like that. Only 1 account can sync a folder at a time.
Yes, they linked into the same Dropbox folder...
So, maybe the solution is not to logged in at the same time?
Only one user, to be logged in? Not 2 users in parallel?
BTW, where it is written, that this cannot be done? (2 users, to be logged in in the same time, syncing the same Dropbox folders, with the same synced folders)?
- Mark
So, maybe the solution is not to logged in at the same time?
You can try it, but, I'm not sure it would work - it certainly wont both at the same time.
The issue is that Dropbox creates hidden temp files, which are its database. If you log on to a different account the database could become corrupt and it would recreate and cause deletions as you are seeing.
The workaround is to use shared folders between the accounts.
BTW, where it is written, that this cannot be done? (2 users, to be logged in in the same time, syncing the same Dropbox folders, with the same synced folders)?
I'm not sure it is if I'm honest - its also not something I've seen asked on here in many, many years.
- Jay
Dropbox Community Moderator
Hi Uriel1, in general, if you have two separate computer profiles, and both Dropbox apps on their profiles are syncing to the same physical Dropbox folder, then this isn't a supported configuration.
Only one Dropbox desktop application can sync to a specific Dropbox folder. If not, you would have some unexpected behavior, like what you've described.
