Forum Discussion

mckaugha33's avatar
mckaugha33
New member | Level 2
8 years ago
Solved

Dropbox deleting files by itself

I have a Dropbox file that I share with 2 other collaborators and for some reason, I keep getting notices asking if I'm sure I want to delete a file. I didn't want to delete the file and hadn't even ...
Delete
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  • Lusil's avatar
    Lusil
    8 years ago
    Hey there mckaugha33! Just to add to what Mark mentioned, what does your events page show? You can also have a look through the version history of the file as well for more info.
     
    Do keep us updated on this and we’ll make sure to get back to you as soon as possible. Thanks! :grin:
Glebich's avatar
Glebich
Explorer | Level 3
6 years ago

I have this issue for many years now. And decide to address it. I have an external drive for dropbox and when I unplug it and then plugin again in 10 hours, approximately files Deleting automatically from my dropbox without any action from my side. History shows that at 7 AM someone deletes 10 0000 files. But there was no one near the computer. I have no idea what's going on. Of course, I restore files quickly but Why this happens? I have enough space on my hard drive and file, which is was deleted was using actively. 

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 years ago

Hi Glebich, an external drive can definitely lead to deleted files, as I've noted in this thread with various reasons why it can happen.

 

Regarding the history you're seeing, this is when the deletion is officially noted on the system, since deletions aren't instant and do take time, so that you can then restore the files.

 

Hope this helps to clarify matters!

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