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Forum Discussion
richcb
6 years agoExplorer | Level 3
Dropbox files WILL NOT DELETE! Have no option to Delete!
I have cleared out all data from my DropBox due to failed functions.
There remain TWO FILE backups in Dropbox that have no function option connected to them. They will not open! There is no way to delete them. There are no (...) ellipse menu items to click on.
How/Who has the power to delete these files?
Thank you,
Richard..
If that's the case, then most likely they've been deleted, which is why there's no way to access them.
As these are in the recent files section, they will be removed as they get pushed off the list when new files are uploaded/edited or accessed.
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- Walter6 years ago
Dropbox Community Moderator
No biggie, Judy; glad to hear it's resolved now.
Have a lovely weekend ahead and see you around the Community!
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