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2ndMile's avatar
2ndMile
New member | Level 2
3 years ago

Duplicated Files Cannot Be Renamed - Ventura 13.4.1

Hello,   Since upgrading to Ventura I have noticed several weird bugs with DropBox.    The most recent is that I can't rename a duplicated file. Pressing "Enter" gives the "error" chime. Right-cl...
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Laurence S.4's avatar
Laurence S.4
Helpful | Level 5
2 years ago
Spoiler
I am experiencing the same thing with Dropbox 191.3.4950, Ventura 13.6.3. If I duplicate a (.pptx) file in a folder inside Dropbox then Rename is greyed out even though I have Read&Write permission. If I copy to the desktop there is no problem and I can then copy the file back to the folder and there is no problem. Also, if I duplicate a file and try to move it to the desktop I get a no entry icon. So, some sort of permission problem to do with duplicating a file in a Dropbox folder.

  

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi Laurence S.4! Do you mind sending us a screenshot of what you see on your end? More specifically, I’d like to have a visual of the entry icon that you mention, and the “Rename” option being greyed out.

 

Thanks!

  • Laurence S.4's avatar
    Laurence S.4
    Helpful | Level 5
    2 years ago

    I have just selected 'Gothic Revival.pptx', right clicked and selected 'Duplicate'. I then selected 'Gothic Revival copy.pptx' (as you see) and the File/Rename option is greyed out. The right click menu does not have the Rename option at all. I have also included the Get Info window so you can see READ & Write is permitted.

    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Hi there Laurence S.4 - sorry to jump in, but I just wanted to mention that I took a look at your original post and it seems that you're running a beta version of the desktop app.

       

      Could you try the latest, stable version from this page directly and let us know if the issue persists? 

      • Laurence S.4's avatar
        Laurence S.4
        Helpful | Level 5
        2 years ago

        OK, I installed the stable build and it now works fine. Just take my comments as feedback on the beta,

        Thank you

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