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dakrais's avatar
dakrais
New member | Level 2
8 months ago
Solved

File corrupted and accessing version history is giving me a 400 error

A file got corrupted, and I only see a version of 2024, while my last activity was this week. If I try to access version history I get error (400). How can I recover the last version? Help!? 

restore
  • Hannah's avatar
    Hannah
    8 months ago

    Hi there, dakrais, sorry to hear about this.

    Just to confirm, are you getting the 400 error when trying to follow these steps for the file in question?

    Can you try from a different browser or a private browsing window and let me know if you get the same error?

    Also, how have you been accessing and editing your file? Through the local Dropbox folder on your computer, through the mobile app or the website?

    Let me know and we'll go from there.

2 Replies

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    8 months ago

    Hi there, dakrais, sorry to hear about this.

    Just to confirm, are you getting the 400 error when trying to follow these steps for the file in question?

    Can you try from a different browser or a private browsing window and let me know if you get the same error?

    Also, how have you been accessing and editing your file? Through the local Dropbox folder on your computer, through the mobile app or the website?

    Let me know and we'll go from there.

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